DirecTV Charges Early Termination Fee to Woman Who Died at 102

These bastards will chase ya to the grave to collect a couple dollars!

source: Yahoo Lifestyle

Isabel Albright of San Lorenzo, Calif., died last December at the age of 102. Born in 1916, she lived a long life and saw a lot of history being made, including the invention of the television.

After passing away, according to an ABC7 report, her family was shocked to receive a bill for an early termination fee from DirecTV.

“Everything was fine until we went to disconnect and that’s when all the surprises happened………..She was a fantastic lady, and she was able to live at home……….They told us… we’re going to charge you $160 for an early termination fee………… She’s gone. Nobody’s living (here). We’re selling the house. You’re going to tell us we have to keep the service at a house that’s not ours?”

John Manrique
Son in Law

Albright had DirecTV service for many years, so the penalty initially didn’t make any sense.

As it turned out, Albright’s daughter or another caregiver often spent the night, and the family had added an additional DirecTV box in a back room.

Little did they know that adding a new box meant adding a whole new two year service contract, ABC7 reports.

“Nobody told us that…………..And in fact we made it clear when we added the TV in the extra room that it was a temporary thing ….… We’re saying my mother in law’s on hospice, we’re not gonna pay, you know, two year contract.”

John Manrique

At the time, DirecTV allegedly said that the family was on the hook because the bill was in Albright’s daughter’s name. Much like many other families taking care of elderly relatives, Albright’s daughter had taken over her mother’s finances.

Yahoo Lifestyle contacted DirecTV and the company said, “We have apologized to the family and resolved this.”

Their representative also added, “Clearly this was a mistake because of the name on the account, in this type of situation, we cancel accounts and waive all early termination fees.”

DirecTV charged woman who died at 102 an early termination fee

Calamity Jane